The Crossroads Group LLC (“we,” “us,” or “our”) respects your privacy. This policy explains how we handle information when you communicate with us via SMS or other channels.
1. Information We Collect
- Mobile phone numbers and contact details you provide
- SMS message content and metadata (e.g., time sent/received)
- Other information you choose to share with us during business communications
2. How We Use Information
- To respond to inquiries and provide our services
- To send important, non-marketing updates related to our work with you
- To maintain internal business records and comply with legal obligations
3. Information Sharing
- We do not sell, rent, or trade your personal information.
- We do not share mobile opt-in information (phone numbers, consent data, SMS usage) with third parties for marketing or promotional purposes.
- We may share information only with service providers that help us deliver communications and operate our business (e.g., SMS delivery partners), and only for that purpose.
- We may disclose information when required by law, regulation, or legal process.
4. Data Security
We take reasonable administrative, technical, and physical measures to help protect your information from unauthorized access, disclosure, or misuse.
5. Your Choices
6. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date above.
